Ofgem confirms energy price cap

by Ombudsman Services | Nov 06, 2018

Ofgem has confirmed that the energy price cap will come into force on 1 January 2019.

The cap will be set at £1,137 per year for a typical dual fuel customer paying by direct debit, offering price protection for 11 million consumers on poor value default tariffs.

Matthew Vickers, chief executive at the Energy Ombudsman, said:

“It’s important that energy pricing is fair and transparent for consumers.

"It’s also important that we have a vibrant and sustainable energy sector which can invest in the technology and innovation that we’ll all need for the future.

“Price matters but so does good service on something as central to our lives as energy.

"As the Energy Ombudsman we know that clear communication, ease of service and fair treatment are as high on the agenda for consumers as price.”

Read Ofgem's press release on the price cap announcement here