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Change to EU roaming charges

Find out more about the change to EU roaming charges and what to do if you believe you have been billed incorrectly by your mobile provider.
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Revised Memorandum of Understanding between property redress schemes published

The three government approved redress schemes - The Property Ombudsman (TPO), Ombudsman Services: Property and The Property Redress Scheme - have today issued a revised version of their Memorandum of Understanding (MOU).
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Complaints up to 5.3 million as Scottish consumers vote with their feet

Scottish consumers made 5.3 million complaints last year (up 4%) as a third say they’re more likely to take action against poor service, our latest Scottish CAM report reveals.